TERMS AND CONDITIONS
Damaged Products
We take great care in packaging each order to ensure it arrives safely. However, if your item is damaged during transit:
- Please contact us at info@laylahthecollective.com within 48 hours of receiving the item.
- Provide a photo of the damaged item and packaging.
- We will work with you to arrange a refund or replacement if applicable.
Handcrafted Products and Website Images
Each piece from Laylah The Collective is handmade with care, making every item one of a kind. Please note:
- Natural variations in texture, colour, and minor imperfections such as bubbles and slight hairline fractures are inherent in our handmade process and are not considered faults.
- While we make every effort to display accurate images of our products, colours and textures may vary slightly due to differences in screen settings, lighting, and product finishes over time.
- All sales are final. We do not accept returns or exchanges based on minor aesthetic differences.
By purchasing from www.laylahthecollective.com, you acknowledge and accept these variations as part of the unique, artisanal nature of our products.
Intellectual Property
All images and content on www.laylahthecollective.com are the exclusive property of Laylah The Collective and are protected by copyright laws.
- Unauthorised use, reproduction, or distribution of our images or content is prohibited and may result in legal action.
- If you wish to request permission to use our images, please contact us at info@laylahthecollective.com.
We appreciate your respect for our creative work and commitment to maintaining a lawful and respectful online environment.
Privacy Policy
Laylah The Collective is dedicated to protecting your privacy and safeguarding your personal information. Our Privacy Policy outlines how we collect, use, and share your information when you visit or make a purchase from www.laylahthecollective.com or engage with us through digital channels.
For any questions regarding our Privacy Policy or how your information is handled, please contact us at info@laylahthecollective.com.